Last updated: November 4, 2026

This Privacy Policy explains how TheActiveX ("we", "us", "our") collects, uses and shares your personal information when you visit or buy from theactivex.com (the "Site").

Information we collect

• Information you give us: your name, email address, shipping and billing address, phone number and order details when you place an order, create an account, join our email list or use our contact form.
• Payment information: payments are processed by Shopify and our payment providers. We do not store your full card number.
• Device and usage information: your IP address, browser type, device, pages viewed and how you reached the Site, collected through cookies, pixels and similar technologies.

How we use your information

• To process, ship and support your orders, returns and refunds
• To answer messages sent through our contact form
• To send order updates and, if you opt in, marketing emails or texts (you can unsubscribe at any time)
• To prevent fraud and keep the Site secure
• To understand how the Site is used and improve our products, Site and advertising
• To meet our legal obligations

How we share your information

We do not sell your personal information for money. We share it only with service providers that help us run our business, including Shopify (our store platform), payment processors, shipping carriers and our fulfillment partners, email and analytics providers, and advertising partners such as Meta (Facebook and Instagram). We may also share information if required by law or to protect our rights.

Cookies and advertising

We and our advertising partners use cookies and pixels to show you more relevant ads on other sites. Under some U.S. state laws this may be considered a "sale" or "sharing" of personal information or "targeted advertising". You can opt out at any time on our Your Privacy Choices page. We also honor the Global Privacy Control signal where required by law.

Your rights

Depending on the U.S. state you live in (for example California, Colorado, Connecticut, Virginia or Texas), you may have the right to access, correct, delete or receive a copy of your personal information, and to opt out of targeted advertising. To make a request, use our contact form. We will verify your request and respond within the time required by law. We will not discriminate against you for using these rights.

Data retention

We keep order information for as long as we need it to fulfill orders, meet our tax and legal obligations and resolve disputes. You may ask us to delete other information at any time.

Security

We use reasonable safeguards to protect your information, including encrypted (SSL) checkout. No method of transmission or storage is completely secure.

Children

The Site is not directed to children under 13, and we do not knowingly collect personal information from them.

International transfers

TheActiveX is operated from Australia and uses service providers in other countries, so your information may be processed outside the United States.

Changes

We may update this policy from time to time. The "Last updated" date shows when it last changed.

Contact us

For questions about this policy or your information, please use our contact form.