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PRIVACY POLICY

The Privacy Policy defines how your personal information is collected, used, and this policy in detail before making a purchase

Please read distributed when you shop from or use https://theactivex.com/

 Information Collected

When you visit and use https://theactivex.com/ you give us consent to collect your information that shall help us improve your experience on the website. The information we shall collect includes but is not limited to your IP address, cookies, time zone, and more. We will also collect information about the web pages and products you view, the search terms you used to land on the websites, and information on how you interact with https://theactivex.com/

This information is collected using different processes, including but not limited to:

Cookies – Cookies are data files that are on your device and help us get to know about your search patterns.

Log Files – These files track your activity and collect data, including but not limited to the IP address, browser type, referring/exit pages, and more.

When purchasing a product from https://theactivex.com/ ,we will collect information including but not limited to your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number.


Information Usage

We use the information for multiple purposes and the goal is to give you a good experience when you use the website or interact with https://theactivex.com/

The information is collected for the following purposes and more:

To communicate with you and ensure hassle-free delivery of orders placed on

To screen the orders and ensure that there is no risk of fraud

Information Sharing

We use your personal information and share it with third parties to give you a better experience. We may also use your information to comply with the laws and regulations ate.

Create Your Account

Get the best of ActiveX, make sure that you create an account on the website. You will have to provide us with a valid email address, mobile number, and a password to successfully create your account.

You are responsible for keeping your account and password secure and shall be held liable for all actions that take place through your account. We are not liable for any of your losses or damages caused by your account.

Reminders & Notifications

We may send you notifications, text messages, reminders, emails, and other electronic communications. When you continue to use the website, you give us your consent to send you these messages.

We may need to send you certain communications, such as software update notifications, mobile app updates, and more. Any notifications, agreements, disclosures or other communications that we send to you electronically will meet any legal communication requirements, including the requirements for written communications.

Data Retention

We shall retain your order information as well as your personal data to fulfill your order and give you a better experience the next time you visit www.zerolifestyle.co. The data shall stay will us unless you ask us to delete it.

Changes

We may update this privacy policy now and then, and when required. We may or may not inform you prior to it. Please make sure that you read the policy before placing an order with us.

Minors

The website is not intended for anyone under the age of 15.

Contact us

For more information about our privacy practices, you can  email us at customer Info@theactivex.com

SHIPPING POLICY

Our goal is to give you a wonderful experience with our products and service. We go to all lengths to make deliveries stress-free for our clients. Please read the policy to know more about our shipping and returns

SHIPPING DETAILS

Every order placed on https://theactivex.com/ will be shipped to a single address listed at the time of order. Please place separate orders if you wish to receive your orders at multiple addresses.

We deliver our products through reliable courier partners and may use/change as per our convenience.

We receive orders only from Australia, overseas ordering is not available at the moment.

We offer free delivery for all orders and do not charge any hidden costs. Please do not pay any amount to the rider other than the item price mentioned.

Our standard delivery usually takes up to 5-6 working days in major cities and 7-8 working days in other cities. However, it may be delayed during sales, holiday periods, or due to unexpected circumstances.

All orders are processed from Monday to Saturday, and orders placed on Sunday are processed on Monday.

In case of any delay, please Email us at Info@theactivex.com, our team will look into the issue and resolve it at the earliest.

We ship all items in a single order. In case of availability issues, your order may be dispatched separately.

You will receive the order invoice with your order. Please Email us at Info@theactivex.com , if you don’t receive the invoice.

Once you have successfully placed an order with ActiveX, you will receive an order confirmation email.

Our online payment is 100% secure using your bank credit/debit card. However, you can choose to pay via cash on delivery option and pay the rider in cash at the time of delivery.

If the amount is deducted from your account but you didn’t receive any order details, it means your order details may have not been captured by the system, and the amount will be refunded to your account in the next 3-5 business days by your bank. In case of any issue, please contact your bank customer service.

If you receive a damaged product, please file a complaint with your Order and product photos within 24 hours of receiving the order at Info@theactivex.com

CANCELLATION POLICY

You can cancel the order before the item has been dispatched when you receive a confirmation call from our team. Normally, it takes up to 04 hours to ship the order, and you can cancel before it. However, it cannot be canceled once dispatched.

To cancel your order, please log in to your account, go to Manage Your Order, and cancel the order. If you don’t have an account, please create an account on the website and follow the process.

If your Fended smartwatch isn’t shipped already, your order will be canceled within two days of receiving the request for cancellation. You’ll receive an email upon successful cancellation. If you had paid online, your payment will be reversed in 7-10 working days.

Please Email us at Info@theactivex.com , or order cancellation.